Public Sector

Europe’s WordPress Partner for the Public Sector

WordPress Maintenance you can Trust. Secure, stable, always on

At WP Supra, we understand the specific demands of public sector organizations. From strict data protection laws to the need for uninterrupted digital services, our WordPress Maintenance Service is built to support government agencies, municipalities, and public institutions with a focus on security, accessibility, and operational continuity.

We offer proactive updates, continuous monitoring, and responsive support tailored to the needs of public entities. Whether you are managing citizen-facing portals, internal communication platforms, or systems with complex compliance requirements, WP Supra ensures your WordPress infrastructure remains secure, stable, and aligned with public sector standards.

Designed for the Public Sector

WordPress Solutions for Government and Public Institutions

Proactive Maintenance & Updates

We handle all updates for the WordPress core, themes, and plugins. Each update is thoroughly tested to ensure compatibility, stability, and compliance with public sector standards. Your digital services remain secure and fully operational at all times.

Smart Monitoring & Issue Prevention

Our systems monitor your website around the clock. Potential issues are identified and addressed before they can impact service delivery, helping you maintain uninterrupted access for citizens and staff.

Support for Public Sector Needs

Our team of WordPress professionals is ready to support your organization with fast response times and deep expertise. Whether you need technical assistance or strategic advice, you have direct access to support that understands the unique requirements of public institutions.

Getting Started Is Simple

3 Steps to a Safer WordPress Site for Public Services

Step – 1

Contact Us

Reach out to schedule an initial consultation. We take time to understand your current setup, operational challenges, and digital goals to determine how we can best support your WordPress environment.

Step – 2

Free Site Audit

Our experts conduct a comprehensive audit of your WordPress site. We assess performance, security, and maintenance needs, and provide clear recommendations aligned with public sector standards.

Step – 3

Seamless Onboarding

Once you approve, we integrate your site into our maintenance system. From day one, you benefit from proactive updates, continuous monitoring, and expert support tailored to public sector requirements.

More than just basic maintenance

Why Public Sector Organizations Need a Professional WordPress Partner

In today’s digital environment, public sector websites are essential for delivering services, sharing information, and maintaining trust. These platforms must be secure, accessible, compliant, and always available. Partnering with a professional WordPress maintenance provider ensures your digital presence meets these demands with confidence and consistency.

Key Reasons

Security Without Compromise
Advanced protection safeguards your site against threats, vulnerabilities, and data breaches, helping you meet strict public sector security standards.
Reliable Performance
Optimized infrastructure and expert tuning ensure your website remains fast, responsive, and dependable for all users.
Scalable and Flexible Architecture
Support for multisite environments, high traffic volumes, and custom integrations allows your platform to grow and adapt to evolving public needs.
Always Up to Date
We manage all updates for WordPress core, themes, and plugins with care, ensuring stability and minimizing risk of downtime.
Expert Support
Our experienced team is available to resolve issues quickly and provide strategic guidance tailored to the public sector.
Compliance and Governance
We help you align with internal policies and external regulations through structured processes, documentation, and audit readiness.
Unlimited Edits
Make as many content changes as needed. Our team handles text updates, image replacements, and layout adjustments as part of your plan.
24/7 Uptime Monitoring
Public services must remain accessible at all times. We monitor your website every few minutes to ensure critical information and digital services are always available to citizens.
Fatal Error Recovery (7 days/week)
Our support team is available 7 days a week to address critical issues and ensure uninterrupted service delivery.
Guaranteed SLAs
We provide clear service level agreements with defined response times and resolution targets, giving you the reliability and accountability your organization requires.

Starting from $45 per month

The WP Supra Plugin – Built for Total Control

Industry-leading maintenance technology, proudly developed in Switzerland.

Trusted by Clients Across Europe

What People Are Saying

Our clients rely on WP Supra for fast, reliable, and expert WordPress support. Here’s what they say about working with us:

The WP Supra team is always committed and exceptionally friendly. Responses are timely, and their WordPress support is constructive and solution-oriented.

Gabriela Fleury, CK-CARE AG

WP Supra is a reliable partner for all our website needs. Their team responds quickly, solves problems efficiently, and handles even complex customizations and automations with ease.

Sergio Tresch, AureusDrive

A diverse Team Ready to Tackle Your Unique WordPress Needs

The team behind WP Supra

WordPress Maintenance Services

Frequently Asked Service Questions

Have questions about what’s included in your plan, how we handle updates, or what happens in case of a critical issue? You’ll find clear, concise answers to the most common service-related questions right here.

Can I communicate in my own language?Luzi Stadler2025-11-19T13:49:04+01:00

Can I communicate in my own language?

Absolutely. While our team primarily communicates in German and English, you are welcome to write to us in your preferred language via ticket or live chat. Thanks to advanced AI-powered translation tools, we can understand and respond to messages in nearly any language. This allows us to provide clear and effective support, no matter where you’re from or what language you speak.

Please note that phone support, video calls, and remote sessions are primarily conducted in German and English. However, if you require assistance in a specific language, feel free to reach out to us in advance. We are based in Switzerland, and many of our team members speak multiple languages, so we will do our best to accommodate your needs.

Do you accept every website for onboarding?Luzi Stadler2025-10-28T10:53:57+01:00

Do you accept every website for onboarding?

We reserve the right to decline onboarding a website if it does not meet certain technical or legal standards. This includes:

Websites that are not built in an update-safe or maintainable way
Sites using unpaid or improperly licensed premium plugins or themes
Installations containing nulled or pirated software
Websites that promote illegal content
Projects that conflict with our values or pose reputational or legal risks

We’re committed to maintaining a secure, stable, and legally compliant environment for all our clients. If your site doesn’t meet these criteria, we’re happy to advise on how to bring it up to standard before proceeding.

Do you manage WooCommerce websites?Luzi Stadler2025-10-28T10:53:58+01:00

Do you manage WooCommerce websites?

Yes, we manage WooCommerce websites. Due to their complexity and higher resource requirements, they are supported exclusively with an additional Sales-Up Package. WooCommerce stores involve dynamic content, frequent updates, and specific performance and security needs. This setup allows us to provide the dedicated care your online shop requires. Standard websites without e-commerce functionality are fully covered by our regular plans.

Do you offer a free website audit before I sign upLuzi Stadler2025-10-28T10:53:55+01:00

Do you offer a free website audit before I sign up

Yes, we do. We offer a free, no-obligation audit of your WordPress site. This includes a quick review of performance, security, and technical setup. You’ll receive a summary of key findings and recommendations. You can make an informed decision before committing to a maintenance plan.

Do you offer phone or livechat support?Luzi Stadler2025-10-28T10:53:48+01:00

Do you offer phone or livechat support?

Yes, we offer various support options. However, we prefer handling inquiries through our ticket system, as it allows us to address issues in a structured and traceable manner.

All support requests are ultimately documented and processed as a ticket, regardless of whether the initial contact is made via live chat, phone, video call or remote session. This ensures proper follow-up and resolution.

Does it matter what host I’m using?Luzi Stadler2025-10-28T10:54:00+01:00

Does it matter what host I’m using?

We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets they need to meet. That said, while the choice of host doesn’t prevent us from working with you, it can have a significant impact on your website’s performance, reliability, and scalability. If you’re looking to improve speed or uptime, we recommend considering one of our trusted hosting partners.

How do I send my login credentials?Luzi Stadler2025-10-28T10:53:52+01:00

How do I send my login credentials?

You’re free to send your login credentials however it works best for you. You can include a secure, self-destructing link during checkout or simply send them to us afterward. Whatever is most convenient for you, we’ll be ready when you are.

How does onboarding work?Luzi Stadler2025-10-28T10:53:50+01:00

How does onboarding work?

Getting started is simple and straightforward. You can reach out to us via email, schedule a call, or contact us through any other preferred method. Once we’re in touch, here’s how the onboarding process works:

Initial Access & Audit
We’ll request admin access to your WordPress site to perform a comprehensive audit. This helps us assess the current state of your website and determine which of our plans is the best fit for your needs.
Plan Selection
Based on the audit, we’ll recommend a plan, but the final decision is yours. Once you’ve chosen a plan, we’ll need FTP access and, optionally, access to your hosting environment to proceed.
Implementation
We’ll fully implement your plan within 24–48 hours. This includes setting up monitoring, backups, and essential maintenance tools.

If you have any questions during the process, we’re always here to help.

What if I have multiple (2+) sites that need to be managed?Luzi Stadler2025-10-28T13:48:35+01:00

What if I have multiple (2+) sites that need to be managed?

Each of our maintenance plans covers one single website. If you have multiple sites, even if they are subdomains of the same root domain (e.g. staging.example.com and blog.example.com), they are still treated as separate websites and each requires its own plan.

So, if you have 3 websites you’d like us to manage, you’ll need 3 separate maintenance plans. The good news is: you’re welcome to choose different plans for each site, depending on their individual needs.

If you’re unsure how to structure your plans or which ones to choose, we’re happy to help you find the best setup.

What’s included in your unlimited edits?Luzi Stadler2025-10-28T10:53:56+01:00

What’s included in your unlimited edits?

Unlimited edits are not included in all plans. Please check your plan details to see if this feature is available to you. Where included, unlimited edits cover a wide range of tasks to keep your WordPress site running smoothly. This includes:

Content updates and formatting
Adjustments to plugin settings (e.g. caching rules in WP Rocket, SEO configurations like meta titles and descriptions)
CSS styling changes and layout tweaks

However, unlimited edits do not include:

Custom development (e.g. PHP coding, plugin or theme creation)
Modifications to custom code or frameworks
Graphic design work or PSD to WordPress conversions
Building new websites, subdomains, or major structural changes
Bulk content imports (e.g. mass post/page uploads via WP All Import or similar tools)

Our unlimited edits are designed for ongoing, manual content updates and small tweaks, not for large-scale migrations or automated imports.

If you’re unsure whether a specific task is included, just reach out, we’re happy to clarify.

Example: adding a blog post
Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions.
Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting.

Example: WooCommerce edits
Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).
Not included: You want us to create a custom checkout process for your WooCommerce store.

Example: adding a new plugin
Included: You want us to install and set up a plugin to use it’s built-in functionality.
Not included: You want us to create new functionality that doesn’t exist in a plugin (this would require custom development which is available at an hourly development rate).

Example: editing website copy
Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.
Not included: You want us to write content for or design your About page.

Example: troubleshooting issues
Included: You want us to troubleshoot plugin and theme conflicts after updates, activating new plugins or website edits.
Not included: You want us to make hosting adjustments that are the responsibility of your hosting provider or plugin customizations that are the responsibility of the plugin developer.

Example: on-site SEO changes
Included: You want us to change some page titles, meta descriptions or fix specific SEO errors found in your latest report.
Not included: You want us to help with keyword analysis, rank tracking, backlink outreach or SEO consulting.

Example: Google Search Console issues
Included: You want us to help fix some specific minor WordPress errors found in your GSC account.
Not included: You want us to fix every issue in your GSC account without context or priority.

Will you help me get started with my plan?Luzi Stadler2025-10-28T10:53:54+01:00

Will you help me get started with my plan?

Absolutely. As soon as you sign up, we take a close look at your website to understand its current state. Our team identifies areas for improvement and highlights potential optimizations. You know exactly where your site stands and what we can enhance together.

WP Supra compared to othersLuzi Stadler2025-10-28T10:53:53+01:00

WP Supra compared to others

24/7 Global Support
WP Supra is built on a fully remote infrastructure, allowing our expert team to provide round-the-clock support from Switzerland and across the globe. No matter the time zone, we’re here when you need us.

Access to 100+ Premium Plugin Licenses
Every website on our Protect or Perform care plans gets access to a curated selection of premium WordPress plugins – at no extra cost. With over 100 licenses available, including top-tier tools for performance, security, SEO, and design, you get exceptional value bundled into your plan.

White-Label Partnership Program
We collaborate with agencies, freelancers, and marketing teams through our white-label program. Whether your clients need ongoing edits, performance tuning, or enhanced security, WP Supra becomes your silent technical partner – delivering expert care behind the scenes.

View All FAQs

Website management for you

Website management for clients

WordPress Maintenance

WordPress Services

Industry Solutions

Tailored for Every Sector

Insights & Help

Resources & Support